Our Solutions

When every second counts, text messaging delivers. Our campaigns often see delivery rates above 92% and a 3X, 5X, or 10X return on investment. We put your message directly in the hands of your supporters—fast, personal, and effective.

• Live, Two-Way Conversations: Real people send each message, creating meaningful, personalized donor interactions.
• Immediate Response & Action: Whether it’s urgent fundraising, event mobilization, or donor stewardship, texts generate instant engagement.
• Proven Strategies, Tested for Success: With hundreds of campaigns executed and optimized, we know what works—and we tailor it to you.

In times of crisis, moments of opportunity, or everyday donor outreach, Peer-to-Peer Texting is your most powerful tool to break through the noise and drive real results.

Your top supporters aren’t just donors—they’re raving fans who are invested in your mission. Donor Conference Calls give them a direct line to your CEO, president, or founder, fostering trust, deepening commitment, and strengthening long-term relationships.

• Personalized, High-Value Connections: Create a one-of-a-kind experience where donors hear directly from your leadership and engage in real time.
• Live, Interactive & Fully Managed: We handle everything—planning, promotion, event support with live Q&A, and post-call reporting—so you can focus on the conversation.
• Proven to Drive Results: A single call can engage thousands of donors, deepen loyalty, and increase long-term giving.

When donors feel heard, they give more. Let’s create a direct connection that builds loyalty.

When every message matters, Broadcast Voice Messaging ensures donors hear directly from your leadership—fast, personal, and at scale. Whether reinforcing a direct mail appeal or sharing urgent updates, BVM keeps your mission top of mind.

• Boost Open & Response Rates: A simple 30–60 second voice message before a mailing increases net income by 20% or more.
• Fast, Targeted Outreach: Deliver pre-recorded messages from your President or spokesperson directly to landlines, voicemails, or cell phone inboxes—within 24 hours.
• Proven to Strengthen Donor Relationships: Welcome new donors, announce events, or inspire giving with meaningful, cost-effective voice messaging.

Your donors are listening. Make every message count.

Engaging donors through real conversations remains one of the most effective ways to drive giving. Outbound Tele-Fundraising turns passive supporters into active donors by creating meaningful connections that inspire action. Since Synergy acts independently from the call centers doing the work, we can strategically manage every aspect of the process to optimize quality, impact, and measurable success.

• Higher Conversions, Larger Gifts: Personalized outreach ensures more donors say “yes” and give at higher levels.
• Retain & Reactivate More Donors: Strengthen relationships with active donors, bring lapsed donors back, and convert first-time givers into sustainers and long-term supporters.
• Customized Strategy, Optimized Results: From audience selection to script development and call training, every step is designed to maximize impact.

With Synergy, you gain a strategic fundraising partner—not just a call center. Our programs not only increase revenue but also enhance donor loyalty and long-term engagement.

When your supporters reach out, they expect a seamless experience. Synergy offers comprehensive solutions for all types of Direct Response Television and Radio Appeals. Whether the call to action is to donate, purchase a product, assist with customer support, provide prayer services, and more, our multi-call center solution ensures unparalleled call handling, delivered with exceptional quality and results.

Leverage our expertly managed call routing solutions, innovative marketing strategies, custom reporting, and an unparalleled quality assurance program to create meaningful connections with your supporters.

• Industry-Leading Call Handling: With advanced multi-center routing and intelligent scripting, to ensure more calls are answered—and resolved—the first time your caller reaches out.
• Increase Call Performance Metrics: Track results and KPIs with custom reporting that offers full transparency and accountability at every level, from overall response rates to individual Agent performance.
  • Maximize Response Rate
  • Increase Donations and Average Gift/Sale
  • Decrease Talk Time
• Transform Inbound Calls into Lasting Relationships: Every conversation is optimized for quality and service, keeping callers engaged, inspired, and ready to not only take action today but become invested in the future.

Our solutions ensure every interaction is personalized and impactful, fostering loyalty and trust.

Your mid-level donors are among your most valuable supporters—yet too often, they don’t receive the personal attention they deserve. What if you could cultivate these relationships with the same care as major donors—without overextending your team?

• Personalized, One-to-One Outreach: Build meaningful, authentic connections through our team of dedicated Relationship Managers who focus on donor interests and motivations.
• Seamless Multi-Channel Integration: Align messaging and engagement across phone, mail, and digital platforms to ensure a consistent and compelling donor experience.
• Inspire Transformational and Planned Giving: As trust builds between the donor and the relationship manager, we will begin to generate transformation gifts, planned gifts, including donor-advised fund (DAF) giving.

With the right strategy and personalized approach, your mid-level donors can become major donors—ensuring sustained impact for your mission.